Icemaker supply line leak causes damage in New Milford home

11/21/2017 (Permalink)

We always try to save your flooring if it is possible. By using our floor mat system, we are able to remove moisture from hard wood floors.

We write quite often about frozen pipes, toilet overflows and flooded basements, all of which are common causes of water damage in Litchfield County homes. Another very common call that comes into our office is from home and business owners who have had a supply line leak. Supply lines are the water lines that connect to appliances such as refrigerators, washing machines, dishwashers and toilets.  

Built in ice maker supply lines are a big culprit when it comes to water damage. Who would ever think to inspect and maintain their ice maker line annually? Yet, usually due to a cracked hose or a loose compression nut, we receive a few calls every month due to these leaks.  

We recently received a call from a New Milford homeowner who had been away from their home for the weekend. When they returned, they noticed puddled water on the hardwood floors of their kitchen.  A closer inspection revealed that the water was coming from behind their fridge. 

Our crew arrived at the home shortly after the phone call and our crew chief Davi inspected the home. He found that the water had not only damaged the kitchen flooring, it had also made its way down to the basement below. Our restoration plan included the removal of the dropped ceiling in the basement as well as the insulation. We had to remove a small area of the wood flooring in the kitchen as well as some of the wallboard and baseboard molding. Using our drying mat system, we were able to remove the moisture from most of the wood flooring. Dehumidifiers and air movers were used to dry everything out. 

It was stressful to come home to water damage in their kitchen but by calling SERVPRO of Newtown and Southern Litchfield County, these New Milford homeowners received fast and professional restoration of their home.